Data & Privacy

Privacy Policy – How pak92 Protects Your Personal Data

Your privacy matters to us. This page explains exactly what information pak92 collects when you use the platform, how it is stored, who can access it and what controls you have over your own data. We have kept it in plain English so it is easy to follow.

Last Updated: January 2026 Applies To: All pak92 Accounts Encrypted Data Storage Pakistan Players

Six Key Things pak92 Does to Protect Your Data

These cards summarise the key privacy commitments pak92 makes to every player. The full policy below covers each area in detail.

Encrypted Storage

All personal data and payment information stored on pak92 servers is encrypted. Your CNIC details, contact information and account credentials are never stored in plain text and are never accessible to unauthorised staff.

No Data Selling

pak92 does not sell, rent or trade your personal data to third-party advertisers, marketing companies or data brokers. Your information is used only to operate your account and improve your experience on the platform.

Secure PKR Payments

All payment transactions – whether via JazzCash, Easypaisa, Raast or bank transfer – are processed through secure, encrypted channels. pak92 does not store your full card numbers or mobile wallet PINs.

Minimal Data Collection

pak92 collects only the data needed to operate your account, process payments in PKR and comply with applicable requirements. We do not ask for information that is not relevant to your use of the platform.

Your Rights, Your Control

You can request access to the data pak92 holds about you, ask for corrections, or request deletion of your account data at any time. The support team handles these requests promptly and without unnecessary delays.

Transparent Cookie Use

pak92 uses cookies to keep your session active, remember your preferences and understand how players navigate the platform. No tracking cookies are used for cross-site advertising or shared with external ad networks.

Contents
  1. Introduction
  2. Data We Collect
  3. How We Use Your Data
  4. Payment Data
  5. Sharing Your Data
  6. How Long We Keep Data
  7. Security Measures
  8. Cookies
  9. Minors and Age Policy
  10. Your Rights
  11. Changes to This Policy
  12. Contact Us
Privacy Questions? Reach our support team via live chat on the platform anytime — 24/7 assistance available.
Last updated: January 2026

1. Introduction

This Privacy Policy explains how pak92 ("we", "us", "our") collects, uses, stores and protects the personal information of players who register and use the pak92 platform. It applies to all sections of the platform including sports betting, casino games, fish games, bingo, VIP rewards and any promotional activity.

We know that privacy is a real concern for players in Pakistan, especially when it involves financial transactions and account details. Our commitment is simple: we collect only what is necessary, we protect it properly, and we never use it in ways that are not described in this policy.

By registering a pak92 account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your information as described here. If you have questions about anything in this document, please contact support before registering.

Plain English: This policy tells you what data we collect, why we collect it, how we store it safely and what you can do if you want to change or delete it. Nothing is hidden and nothing is complicated.

2. Data We Collect

pak92 collects personal information in two ways: information you provide directly and information that is collected automatically when you use the platform.

Information you provide directly:

  • Your full name, date of birth and gender (collected at registration)
  • Email address and mobile phone number
  • City or region of residence within Pakistan
  • CNIC number or other identity verification documents (collected during account verification)
  • Payment method details such as your JazzCash or Easypaisa account number, bank account or card details used for deposits and withdrawals in PKR
  • Any information you provide when contacting support

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system and browser version
  • Session data including login times, pages visited and features used
  • Gameplay data such as bets placed, games played and transaction history
  • Cookie data as described in the Cookies section below
Why We Collect This: Every piece of data pak92 collects has a specific purpose — account operation, payment processing, security or platform improvement. We do not collect data "just in case" and we review our data collection practices regularly to ensure we are not holding more than necessary.

3. How We Use Your Data

The information pak92 collects is used for the following purposes:

  • Account creation and management: Your name, contact details and identity documents are used to create and maintain your pak92 account, verify your identity and ensure only one account exists per person.
  • Payment processing: Your payment details are used exclusively to process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
  • Security and fraud prevention: Device data, IP addresses and login patterns are monitored to detect unusual activity, prevent unauthorised access and protect against fraud or money laundering.
  • Customer support: When you contact the support team, your account information and communication history are accessed to resolve your query efficiently.
  • Platform improvement: Aggregated and anonymised usage data helps us understand how players use pak92, which features are popular and where the experience can be improved.
  • Responsible gaming: Account activity data is used to monitor for signs of problematic gaming patterns and to apply responsible gaming tools such as deposit limits and session reminders where relevant.
  • Promotions and bonuses: To verify eligibility for bonuses, track wagering progress and ensure promotional offers are used fairly and in accordance with their terms.

pak92 does not use your personal data for automated decision-making that produces legal effects or similarly significant consequences without human review. If an account is flagged or restricted, a member of the team reviews the situation before any permanent action is taken.

4. Payment Data and PKR Transactions

All financial transactions on pak92 are conducted in PKR. Supported deposit and withdrawal methods include JazzCash, Easypaisa, Raast, direct bank transfer and mobile wallets. When you make a deposit or request a withdrawal, the payment details you provide are used solely to complete that transaction.

pak92 does not store full payment card numbers, mobile wallet PINs or online banking passwords. Where card details are used, only the last four digits and expiry date are retained in your account record for reference purposes. Full card data is processed and held by our payment processing partners, not by pak92 directly.

Payment Security: All payment data transmitted between your device and the pak92 platform is protected using industry-standard TLS encryption. Your JazzCash or Easypaisa account number is stored in encrypted form and is never visible to support staff in plain text.

For withdrawals, pak92 is required to verify that the payment method belongs to the account holder. This is a standard fraud prevention measure and protects you as much as it protects the platform. You will not be asked to share full financial credentials — only sufficient detail to confirm ownership.

5. Sharing Your Data

pak92 does not sell, rent or trade your personal information to third parties for commercial or marketing purposes. Your data may be shared only in the following limited circumstances:

Recipient Purpose Data Shared
Payment Processors Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and banks Name, payment account reference, transaction amount
Identity Verification Services Confirming your identity during account verification Name, CNIC number, date of birth
IT and Hosting Providers Securely hosting the pak92 platform and database infrastructure Encrypted account and session data
Fraud Detection Tools Identifying suspicious activity and protecting accounts IP address, device fingerprint, login patterns

All third-party service providers engaged by pak92 are contractually required to handle your data securely, use it only for the stated purpose and not retain it longer than necessary. We do not permit them to use your data for their own marketing or commercial purposes.

In situations where disclosure is required by law or in response to a legitimate legal process, pak92 may disclose relevant data to the appropriate authorities. We will only do so to the extent required and will not volunteer more information than is necessary.

6. How Long We Keep Your Data

pak92 retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with record-keeping obligations, resolve disputes and prevent repeat fraudulent registrations.

  • Active account data: Retained for the full duration your pak92 account remains open
  • Transaction records: Kept for a minimum of five years from the date of each transaction for financial record-keeping purposes
  • Identity verification documents: Retained for a minimum of five years after account closure
  • Support communication logs: Kept for up to two years after the relevant conversation is closed
  • Session and device logs: Retained for up to twelve months for security analysis purposes

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request earlier deletion of your account data by contacting support — see the Your Rights section below for details.

7. Security Measures

Protecting your data is a technical and operational priority for pak92. The following measures are in place to keep your information secure:

  • TLS encryption on all data transmitted between your device and pak92 servers
  • Encrypted database storage for sensitive fields including passwords, payment references and identity document numbers
  • Access controls ensuring only authorised personnel can access account data, and only to the extent required for their role
  • Automated monitoring for unusual login activity, multiple failed attempts and suspicious transaction patterns
  • Regular security reviews of platform infrastructure and third-party integrations

While pak92 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account safe — use a strong password, do not share your login details and contact support immediately if you notice anything unusual on your account.

Important: pak92 will never ask for your password via email, live chat or any other channel. If you receive a message claiming to be from pak92 and asking for your password, treat it as suspicious and report it to support straight away.

8. Cookies and Tracking Technologies

pak92 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device by your browser when you visit the platform.

The types of cookies pak92 uses are:

  • Essential cookies: Required for the platform to function. These keep you logged in during your session, remember your language preference and maintain your cart or bet slip. The platform cannot work without these.
  • Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where players drop off and how features are used. This data is aggregated and does not identify you personally.
  • Security cookies: Help detect and prevent fraudulent activity by recognising your device and flagging login attempts from unfamiliar locations.

pak92 does not use third-party advertising cookies or share browsing data with external ad networks. You can manage cookie settings through your browser preferences. Blocking essential cookies may affect the functionality of your pak92 account.

9. Minors and Age Policy

pak92 is strictly an adult platform intended for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a minor has registered on the platform using false information, the account will be closed immediately upon discovery, any balance will be returned to the source of the deposit and the data will be securely deleted.

If you are a parent or guardian and believe a minor has registered on pak92, please contact support immediately with details so the account can be investigated and closed without delay.

10. Your Rights Over Your Personal Data

As a pak92 account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the support team via live chat:

1
Right of Access

You can request a copy of the personal data pak92 holds about your account. We will provide this within a reasonable timeframe after verifying your identity.

2
Right to Correction

If any of your personal data is inaccurate or out of date, you can ask us to correct it. For example, a change of phone number or address can be updated via the support team.

3
Right to Deletion

You can request deletion of your personal data when it is no longer necessary for the purpose it was collected — subject to our legal retention obligations for financial records.

4
Right to Restrict Processing

You can ask pak92 to restrict how your data is used in certain situations — for example, while a correction request is being resolved or during an account dispute.

5
Right to Data Portability

Where technically feasible, you can request a structured copy of your account data in a commonly used format so you can transfer it if required.

6
Right to Object

You can object to how your data is being used for purposes such as analytics or profiling. We will review the objection and respond within a reasonable period.

11. Changes to This Privacy Policy

pak92 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our security practices or updates in applicable requirements. When material changes are made, we will notify registered players via in-platform notification or by email to the address on file.

The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Continued use of pak92 after the effective date of any revision constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how your information has been handled, please get in touch with our support team. We are available 24/7 via live chat on the platform. Our email address is also displayed in the footer of every page on this site.

You may also find the following pages helpful:

Common Questions About pak92 Privacy

pak92 shares data only with essential service providers — payment processors like JazzCash and Easypaisa, identity verification services and our hosting infrastructure. We do not share your data with advertisers, marketing companies or data brokers. All service providers are contractually bound to handle your data securely.

Yes. Your JazzCash and Easypaisa account numbers are stored in encrypted form. Support staff cannot see them in plain text. They are used only to process your PKR deposits and withdrawals and are never shared with third parties for any other purpose.

Yes. You can request deletion of your personal data by contacting the support team. Some data — such as financial transaction records — must be retained for a minimum period for record-keeping purposes, but all other data will be securely deleted upon a valid request. Your account will be closed as part of this process.

After account closure, pak92 retains transaction records and identity documents for a minimum of five years for financial and security purposes. Support communication logs are kept for up to two years. All other data is securely deleted or anonymised within a reasonable period after closure.

You can update your phone number, email address or other contact details by contacting the pak92 support team via live chat. For security reasons, some changes may require identity verification before they are applied to your account.
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Create your free pak92 account and enjoy sports betting on Cricket and PSL, fish games, bingo and live casino — all in PKR, with your privacy fully protected at every step.